About NESDA and NESDA Members

What are the benefits of using a NESDA Service Center for your repair?

• Experienced, Trained Professionals
• Nationwide Network
• Quality Customer Service

Experienced, Trained Professionals ...

• Are more proficient and better educated than the typical servicer
• Take advantage of ongoing training made available to NESDA members
  • Sponsored by NESDA and regional affiliate associations
  • Available multiple times throughout the year
  • Available virtually coast-to-coast
  • Provided by major manufacturers and other experts
  • Features the latest technologies
  • Provides advanced information on industry trends
• Technical certification programs
  • CET (Certified Electronics Technician), MST (Multimedia Systems Technician)
  • International Society of Certified Electronics Technicians (ISCET), the technical division of NESDA, has certified over 50,000 technicians since it began
  • Many NESDA members have met the rigorous requirements necessary to attain CET designation

Nationwide Network of Technicians ...

• Offers the strength and resources of the premier association for professional servicers
• Improves your chances of getting qualified, capable service
• Resource-sharing via the Internet provides support for YOUR servicer
  • Assistance on challenging repairs
  • Locating hard-to-find parts
  • Technical material (manuals, schematics, etc.)
  • Online training
• NESDA members employ approximately 5,000 nationwide

Quality Customer Service ...

• NESDA members voluntarily subscribe to a detailed Code of Ethics
  • Ethical business dealings
  • Financial solvency
  • Competent services
  • Guaranteed workmanship
  • Protection against fraudulent trade practices
• Additional certifications ensure sound business practices
  • Certified Service Manager (CSM) — Promotes customer service and customer satisfaction
  • Certified Electronics Service Center (CESC) — Identifies service centers with both CSM and CET certifications